AdventHealth Hendersonville Moves to Full Visitor Restrictions at All Locations

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  • Victoria Dunkle
| Estimated read time: 3 minutes

N.C., — AdventHealth Hendersonville Moves to Full Visitor Restrictions at All Locations

Mar. 21, 2020; HENDERSONVILLE, N.C. – AdventHealth Hendersonville has expanding safety measures for patients due to COVID-19 and is now restricting all visitors at its locations across Western North Carolina. It is vital we take measures to minimize the risk of infection for patients and protect our physicians and team members who are on the frontlines. Our measures are for the protection of everyone, including potential visitors.

“Last week we implemented stricter restrictions for visitors to help reduce the risk of COVID-19 exposure. But we now must limit all visitors to protect our patients, physicians and team members, and greater community,” said Jimm Bunch, AdventHealth Hendersonville President and CEO. “This is a decision we reached with the full support of our Chief of Staff, Jeffrey Coston, DO and our leadership team. I want to thank our community in advance for understanding the need for this increased measure for your safety.”

We strongly encourage patients and their loved ones to remain closely connected through virtual tools, including Skype, FaceTime and the telephone.

Visitor Policy Changes

Effective immediately, no visitors will be allowed in AdventHealth Hendersonville facilities. This includes its hospital and AdventHealth Medical Group locations.

Exceptions will be made for OB patients in The Baby Place, who may have one adult support person; for pediatric patients, who may have one adult with them at our Pediatrics office or ER; and for extenuating circumstances such as imminent end-of-life.

In all circumstances, visitors who are sick will not be permitted to enter the hospital, unless they are seeking personal medical care.

AdventHealth recognizes the impact this visitation policy will have on patients and their loved ones, and thanks the community for their support in this measure. We will constantly evaluate the need for this policy and will modify it when we believe it is safe for visitors to return.

AdventHealth COVID-19 Information Resources:

Anyone who has additional questions regarding COVID-19, including what it is and how to protect yourself from it, should visit AdventHealth’s dedicated COVID-19 website: CoronaVirusSignsandSymptoms.com.

Or you may call our 24-hour, COVID-19 Triage Nurse Hotline at 828-681-2300.

About AdventHealth Hendersonville: Founded in 1910, AdventHealth Hendersonville, formerly Park Ridge Health, is dedicated to meeting the health care needs of our growing communities, providing high-quality, compassionate, not-for-profit care in a Christian environment.

In 1984, AdventHealth Hendersonville became a member of Adventist Health System. With a sacred mission of Extending the Healing Ministry of Christ, AdventHealth is a connected system of care for every stage of life and health. More than 80,000 skilled and compassionate caregivers in physician practices, hospitals, outpatient clinics, skilled nursing facilities, home health agencies and hospice centers provide individualized, wholistic care. A shared vision, common values, focus on whole-person health and a commitment to making communities healthier unify the system's nearly 50 hospital campuses and hundreds of care sites in diverse markets throughout almost a dozen states.

Leading the way in many medical firsts for the region, AdventHealth Hendersonville is the first hospital in Western North Carolina to earn The Joint Commission’s Gold Seal of Approval® for five orthopedic specialties including Spine Surgery, Total Ankle Replacement, Total Hip Replacement, Total Knee Replacement and Total Shoulder Replacement. It is also the first to use the Mazor X™ and Navio™ Robotic Guidance Platforms. AdventHealth Hendersonville consistently earns national ranking for its commitment to patient safety, earning the overall Five-Star rating in Quality from the Centers for Medicare and Medicaid (CMS), seven consecutive “A” grades in Leapfrog Group’s Safety Grade survey and the 2019 Award for Excellence in Patient Safety Across the Board from Premier, Inc.

AdventHealth Hendersonville includes cardiac care and rehabilitation, emergency services, nationally awarded cancer care, state-of-the-art surgical care, full-service orthopedic care, an award-winning labor and delivery experience, and a full range of imaging services to help people across our region experience whole health. For more information about AdventHealth Hendersonville or to find a physician, please visit AdventHealthNC.com or call 855-774-LIFE (5433).